Privacy Policy

Effective Date: June 3, 2025
Business Name: Tiera Luxe Design
Website: www.tieraluxedesign.com

Your privacy is important to us. This Privacy Policy explains how Tiera Luxe Design collects, uses, stores, and protects your personal information when you use our website and services.

1. Information We Collect

We may collect personal information directly from you when you:

  • Book a consultation

  • Fill out a contact form

  • Subscribe to our mailing list

  • Purchase or inquire about services

  • Interact with us via email, social media, or our website

This may include:

  • Full name

  • Email address

  • Phone number

  • Home or project address

  • Project preferences, measurements, and photos

  • Payment information (processed through secure third-party providers)

  • Any other information you voluntarily provide

We also collect limited technical data through cookies or analytics tools:

  • Browser type

  • IP address

  • Pages visited on our site

  • Time spent on our website

2. How We Use Your Information

We use your personal data for the following purposes:

  • To provide and manage interior design services

  • To respond to inquiries or schedule consultations

  • To process payments and send invoices

  • To communicate project updates and send reminders

  • To improve our website, content, and user experience

  • To send occasional promotions or newsletters (only if you opt in)

3. How We Protect Your Data

We implement appropriate physical, technical, and administrative safeguards to secure your information from unauthorized access, misuse, or loss. However, no system is 100% secure. You share your information with us at your own risk.

Payment data is processed securely via third-party platforms such as Stripe, PayPal, or other payment processors. We do not store credit card information on our servers.

4. Third-Party Sharing

We never sell or rent your personal information. We may share it only with:

  • Third-party service providers who assist in delivering our services (e.g., website hosting, email marketing, payment processors)

  • Legal authorities, only when required by law

  • Contractors or vendors working directly on your project (with your consent)

These partners are required to protect your data and use it only for service-related purposes.

5. Your Privacy Rights

You have the right to:

  • Request a copy of the personal data we hold about you

  • Correct inaccurate or outdated information

  • Request deletion of your data (unless required to keep it for legal or business reasons)

  • Withdraw consent for marketing emails at any time by clicking “unsubscribe”

To exercise any of these rights, contact us at contact@tieraluxedesigns.com.

6. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your website experience. You can disable cookies through your browser settings at any time. However, doing so may affect certain site features.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we become aware that a child has submitted data, we will delete it immediately.

8. Policy Changes

We may update this Privacy Policy occasionally. When we do, the updated policy will be posted on this page with the new effective date. Continued use of the Site implies acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy or how your data is used, you can reach us at:
📧 contact@tieraluxedesigns.com